Privacy & Cookies Policy

Welcome to PLANT-ARK

PLANT-ARK is committed to protecting you and your family's personal information. We want our site to be safe and enjoyable environment for everyone to use. This page answers some important questions about how we can collect, use and protect your personal details.

What information does PLANT-ARK collect about me?

When you interact with PLANT-ARK we sometimes receive personal information about you. For example, when you send us information, write to us or register at PLANT-ARK, you might tell us who you are, how we can contact you and what you think of PLANT-ARK and its services. PLANT-ARK will not share your personal information with anyone. PLANT-ARK does not store any information regarding credit card payments or other financial transactions. All payments and financial transactions are handled through our partner AMAZON's secure systems. (Please refer to AMAZON for their terms and conditions).

How do we use your information?

When you use PLANT-ARK online services, we use cookies and collect IP addresses. We will use your personal information for a number of purposes including the following:

To contact you (for example, we might need to call or e-mail you).

To provide you with our services that may be offered on our site.

To personalise the way PLANT-ARK content is presented to you (e.g. if you tell us your post code and country you live in we may use this information to customise your view of our homepage so that you see the local language version if available).

We will keep your information confidential and generally we will only use your information within PLANT-ARK and our payment service AMAZON's secure systems. (Please refer to AMAZON for their terms and conditions).

Your data protection choices

We will not contact you for marketing purposes, or promote new services to you unless you specifically agree – and if you do, you can opt out of this at any time. You may choose to reduce the number of cookies you receive from us. Please see our information on How to reject cookies below.

How to reject cookies

PLANT-ARK will not use cookies to collect Personally Identifiable Information (PII) about you. However, if you wish to restrict or block the cookies which are set by the PLANT-ARK website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of the PLANT-ARK website.

Targeted Advertising Update (For outside the UK only)

Behavioural targeting technology gives users and advertisers a more valuable and unique experience by delivering advertising and content that is more relevant to the user. The system we are using is a type of "onsite behavioural targeting" which uses "cookies" to discover general information about which pages on our sites you visit. It also looks at IP addresses to add general information about the country, city or region in which you are located, along with your domain name (e.g. what Internet service provider you use). This information enables you to be grouped with other people of similar interests and places you in a "market segment". We may then display advertisements on the non-UK version of the site which we believe people in your market segment will find relevant. It is important to note that at no time will we or our service providers attempt to identify you individually, and at no time do we know who you are or what pages you individually have been looking at – we simply aggregate the relevant information to create the market segments of groups of people. We will at all times seek to comply with the regulatory framework applicable to onsite behavioural targeting technology in our implementation of it. This "onsite behavioural targeting" functionality is different from other forms of behavioural targeting in that we only look at your journey across plant-ark.com and we do not use or share data with or from other people's sites.

PLANT-ARK uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets a cookie in order to evaluate your use of our site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the PLANT-ARK site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If at any time you do not want your site visit looked at by us in this way, you can turn the behavioural targeting technology off and "opt out" by following the instructions in How to reject or delete this cookie http://www.google.com/intl/en/privacypolicy.html

Legal process

PLANT-ARK's Privacy Policy forms part of our Terms of Service. By agreeing to our Terms of Service you also give your consent to the way we may handle your personal information under that Policy.

Legal process

Please be aware that, although unlikely, PLANT-ARK may be forced by law to provide personally identifiable information to the appropriate authorities.

Acceptance of our Privacy & Cookies Policy

Use of the PLANT-ARK website and associated services implies acceptance of this Privacy & Cookies Policy. If you are not satisfied with any aspect of it please do not continue to use the website and services. This policy may change from time to time and you are deemed to have accepted the current version each time you use plant-ark.com

How to contact us

If you have any questions or comments about the PLANT-ARK’s Privacy Policy please contact us.